Delivery Options Available
Standard Delivery
We aim to deliver all products within 7 working days.
Deliveries are made Monday-Friday between 7am and 9pm.
Your Product will be couriered straight to your destination with one of our repuatable courier services on a 24 hour service
Excludes weekends.
Please note: geographical restrictions apply. (This does not apply to Royal mail deliveries)
PLEASE NOTE: All Rascal Babies orders MUST be signed for
Local Delivery (with in 20 miles)
We deliver locally and privatly within 20 mile radius of our office. Local delivery is £4.99 and is available between 2 booking slots per week- Wednesday 6-8pm and Saturday 10-12pm
Named Delivery Service
You can have your order delivered on the day of your choice up to 14 days from date of purchase.
Excludes weekends.
Please note: geographical restrictions apply.(This does not apply to Royal mail deliveries)
Customer Collection
Items can be paid for online, and collected free of charge after 1 working day of purchase.
Split Deliveries
Please note in some cases your order may be sent in more than 1 parcel. If you do not receive everything you were expecting in your delivery, please wait a further 2 working days before contacting us as the goods will be in transit.
UKmail Excursions (This does not apply to Royal Mail deliveries)
All of our deliveries are subject to stock availability and credit card authorisation, and that you are available to accept the delivery.
There are restricted postcode areas where we are unable to offer delivery service. .(This does not apply to Royal mail deliveries)
Surcharges apply to the areas listed below:
- Aberdeen: AB
- Dundee: DD8-11
- Channel Islands (includes Alderney & Sark): all GY and JE
- Western Isles: all HS
- Isle of Man: all IM
- Inverness-shire: all IV
- Ayrshire: all KA 27-28
- Orkney Islands: KW 1-3, 5-17
- Renfrewshire: PA 20-49, 60-78
- Perthshire: PH 19-26, 30-44, 49-50
- Cornwall: TR 21–25
- Shetland Isles: all ZE
- Nothern Ireland: BT 1-99
- BFPO
Please contact us for the surcharge applicable to you
Missed deliveries
If you are not in when we attempt delivery, we will leave you a card so that you can rearrange delivery at a convenient time, alternatively we may leave your parcel with a neighbour and leave you a card to advise you. UKmail will attempt 1 redelivery- if the parcel is missed the second time it will be available to collect with your card at your local depot.